Customer Service Representative
Boston
Customer Service Representative
Full Time • Boston
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
We are seeking a dedicated and driven Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service and resolving any issues or inquiries they may have. Your goal will be to ensure customer satisfaction and maintain a positive image for our company.
Location: South Boston (must be able to commute)
Key Responsibilities:
Location: South Boston (must be able to commute)
Key Responsibilities:
- Provide exceptional customer service to all customers, addressing their needs and concerns in a timely manner.
- Provide product and service information
- Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
- Upsell and cross-sell products and services to increase revenue.
- Resolve customer issues efficiently and courteously
- Maintain customer satisfaction
Requirements:
- High school diploma or equivalent.
- Previous experience in customer service or a related field
- Excellent communication skills; bilingual is a plus
- Positive attitude and a passion for helping people
- Ability to work well independently and as part of a team
- Strong attention to detail and organizational skills
Compensation: $39,500.00 - $46,000.00 per year
OUR MISSION
Atlas Business Consulting is a dynamic leading marketing company known for its exceptional performance and commitment to excellence. With aspirations to expand to new markets and to set new benchmarks for success, our management team is committed to helping our clients grow and providing internal advancement opportunities for our team. Boston, the hub of New England, is serving as a perfect launch pad for the expansion of our organization.
Careers
Looking for Growth Opportunities?
If you have a passion for working with people and a desire to work in a thriving environment, we want you on our team! Our atmosphere makes it easy to explore opportunities to learn transferable skills, and grow both personally and professionally. We cherish our team and respect the power of diversity, both in cultures and ideas. Our comprehensive training programs equip you with the knowledge and skills needed to excel in the ever-evolving field of marketing. But we don't stop there – we believe in performance-based advancement opportunities that recognize and reward your hard work and dedication. With our internal growth initiatives, you can chart your own path to success.
Looking for Marketing Experience?
At Atlas Business Consulting, we have earned a name for creating engaging marketing experiences for our clients. Whether it’s acquiring new customers, building brand loyalty, or serving customers with satisfying results, we’ve done it all. We provide hands on well rounded training in all aspects of effective interpersonal communication skills. We offer the right mix of hands-on experience and classroom/workshop learning to meet the variety of learning styles.
Looking for a Career-Change?
Looking for Marketing Experience?
At Atlas Business Consulting, we have earned a name for creating engaging marketing experiences for our clients. Whether it’s acquiring new customers, building brand loyalty, or serving customers with satisfying results, we’ve done it all. We provide hands on well rounded training in all aspects of effective interpersonal communication skills. We offer the right mix of hands-on experience and classroom/workshop learning to meet the variety of learning styles.
Looking for a Career-Change?
At Atlas we provide cross training in all aspects of the business from entry-level up. We will help you identify your strengths and career opportunities in the industry. As a new associate, we match you with seasoned professionals who will help you in your personal and professional development to succeed in your role.
(if you already have a resume on Indeed)